Security/Personal Information
Information about your accounts and profile
- Where can I see all the competition I am signed up for?
- How does the withdrawal process work?
- How long does it take to process my withdrawal request?
- Why did I not receive my email?
- Is my information secure during the sign-up process?
- Why 2 Factor Authentication important?
- How can I delete my account if I no longer wish to use the platform?
- I'm having trouble signing up. What should I do?
- I have trouble logging in even with all the correct information.
- Where can I see my balance and transactions?
- Do you offer refunds?
- What is ERC 20 wallet?
- What documents do I need for AML/KYC?
- Do I have to pass AML/KYC?
- How to complete 2 Factor Authentication (2FA)
- What is a pin number for live support?
- How do I change my password?
- Where do I complete my AML/KYC and what is it?
- What if I don't pass the AML/KYC?
- How can I redeem my prize?
- How to reset your password?
- Can I change my personal information once I am registered?